Running a business requires more than just passion—it demands efficiency, organization, and smart automation. That's exactly where Ordaana comes in. Whether you're a solo entrepreneur, a service-based professional, or a growing small business, Ordaana simplifies your daily operations with a complete suite of tools designed to save you time and boost productivity.

Here's a breakdown of all the powerful features Ordaana offers:

1. CRM Built for Service Businesses

Keep every client interaction organized and accessible. Ordaana's Client Relationship Management (CRM) is tailored for service-based businesses, giving you a centralized hub to manage contacts, client history, communication logs, and more.

  • View client timelines at a glance

  • Track leads, active customers, and service history

  • Send automated follow-ups and reminders

2. Service Order Management

No more scattered order details! With Service Order Management, you can create, manage, and track service orders from start to finish—all in one place.

  • Customizable order forms

  • Attach documents and images to orders

  • Track order status, updates, and team assignments

3. Quotes & Estimates Management

Send professional quotes and estimates in minutes. Ordaana helps you close deals faster with easy-to-build, customizable quote templates.

  • Convert quotes to orders instantly

  • Add taxes, discounts, and packages easily

  • Accept or reject quotes online with client approval

4. SMS CRM (2-Way Messaging)

Stay connected with clients in real-time through SMS CRM. With built-in two-way texting, you can communicate, confirm appointments, and send updates without leaving the platform.

  • Send reminders, invoices, and updates via SMS

  • Real-time 2-way communication

  • Auto-responses and scheduled messages

5. Job Scheduling & Calendar

Never miss an appointment or deadline again. The Job Scheduling feature lets you plan and assign jobs with ease, using a drag-and-drop calendar built for teams.

  • Team calendar view

  • Assign jobs to specific staff

  • Sync with client availability and booking forms

6. Payment Management

Get paid faster with integrated Payment Management Software. Ordaana supports multiple payment methods and automates invoicing to make your cash flow smooth.

  • Generate and send branded invoices

  • Accept online payments

  • Recurring subscriptions and billing options

7. Smart Form Automation

Capture leads, schedule appointments, and collect payments with Ordaana's customizable Form Automation tools.

  • Drag-and-drop form builder

  • Create lead capture forms, booking forms, and payment forms

  • Embed forms on your website or share direct links

8. Complete Business Automation Software

Ordaana ties everything together with end-to-end Business Automation, saving you hours every week.

  • Automate client onboarding

  • Trigger workflows based on actions

  • Send alerts, assign tasks, and update statuses automatically